fa66's Privacy Policy

fa66 is a trusted online entertainment and betting platform in Bangladesh. We give the highest priority to the privacy of our users' personal information. This privacy policy ("Policy") describes how fa66 (hereinafter referred to as "we", "our", or "the platform") collects, processes, stores, and protects your personal information ("information").

This policy applies to fa66's website (https://fa66.lat) and all services connected to it. It takes effect when you register on our platform, play games, carry out financial transactions, or contact us. Please read this policy carefully before using fa66's services.

Information Provided Directly

We collect information directly from you when you create an account on fa66, fill out forms, complete financial transactions, or contact our customer service.

Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies, log files, and similar technologies. This includes your browsing behaviour, device information, and technical data.

From Payment Providers

Transaction-related information may be received from payment providers such as bKash, Nagad, and Rocket in order to verify financial transactions.

Identity Information

• Full name and username
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number (for transaction verification purposes)
• National ID or passport number (for identity verification when required)

Financial and Transaction Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, or Rocket number)
• Wallet balance and bonus history
• Transaction timestamps and amounts

Technical and Usage Information

• IP address and geographic location
• Device type, operating system, and browser information
• Session duration and activity logs on the platform
• Gaming history and preferences
• Cookie data and session tokens

fa66 uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide games, betting, bonuses, and other platform features.
• Financial Transaction Processing: To securely complete deposits, withdrawals, and bonus payments.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Service: To resolve your questions and complaints.
• Responsible Gaming: To identify risks of excessive gambling and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To enhance the quality of the platform and the user experience.
• Communication: To send important updates, security alerts, and relevant notifications.

fa66 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Providers: With trusted partners for payment processing, technical infrastructure, and security services, who are obligated to comply with our privacy standards.
• Legal Requirements: When disclosure of information is legally required in order to comply with court orders, government directives, or applicable law.
• Fraud and Security: With relevant authorities when investigating fraudulent activity or security threats.
• Business Transfer: In the event of a business merger or acquisition, though even in that case this privacy policy will remain in effect.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. fa66 uses the following types of cookies:

• Essential Cookies: To ensure the basic functionality of the website, login sessions, and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings, which improves the quality of the service.
• Analytics Cookies: To understand how users use our platform, which helps us improve our services.

Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may mean that some important features of the platform are not available.

fa66 has put in place industry-standard technical and organisational measures to protect your information. Our key security steps are:

• SSL Encryption: All communication on our website is protected by SSL/TLS encryption, which keeps information hidden from third parties.
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access Controls: Only authorised staff may access your information, and only for necessary reasons.
• Security Monitoring: Round-the-clock system monitoring and threat detection processes are active.
• Regular Security Assessments: The security of our systems is regularly reviewed and tested.
• Two-Factor Authentication: An additional verification layer is provided to protect your account.

fa66 does not retain your personal information beyond the period necessary. Information is retained according to the following policy:

• Active Account: All necessary information is retained for as long as your account remains active.
• After Account Closure: Information necessary to meet legal obligations and resolve potential disputes may be kept for a specified period.
• Financial Records: Transaction-related information may be retained for an extended period in accordance with legal requirements.
• Marketing Information: Will be deleted as soon as possible if you withdraw your consent.

As a user of fa66, you have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (this may not be fully possible if legal obligations exist).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured and readable format.
• Right to Object: The right to object to the use of your information for marketing purposes.
• Right to Withdraw Consent: The right to withdraw any previously given consent at any time.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

Age Requirement of 21+

fa66's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please let us know at [email protected].

fa66 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notice to your registered email
• Changing the "Last Updated" date at the top of the policy

Continuing to use the platform after any changes means you have agreed to the terms of the new policy. Therefore, it is recommended that you review this page regularly.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us through the following:

• Email: [email protected]
• Live Chat: Support is available in Bengali around the clock (24/7).

We will process your request as quickly as possible and are committed to responding to all your questions in Bengali.